Shipping
Delivery Time = Processing Time + Shipping Time
Processing Time:
We will produce and ship your order within 24 hours after receiving it.Please note that processing times can be affected by weekends and holidays. Once your order has been processed, you will receive a shipment confirmation email.
Note: If you have purchased multiple items, your order may be split into several packages. If you only receive one of the packages, please do not worry and be patient.
Locally manufactured and shipped in the USA (no customs duties to pay)
| Country | logistics provider | production time | Shipping Time | standard | Shipping Cost |
| USA | Fedex,USP,USPS | 1-2 workdays after ordering | 3-6 workdays | Order<35$ | 6.59$ |
| USA | Fedex,USP,USPS | 1-2 workdays after ordering | 3-6 workdays | 35$<Order<70$ | 9.59$ |
| USA | Fedex,USP,USPS | 1-2 workdays after ordering | 3-6 workdays | Oeder>70$ | Free |
Free shipping on orders over $70
Warehouse Location:
US West Warehouse #1
Company Name:Secret Garden Intl Inc West MUG
Address: 5257 Bell Court, Chino, California, 91710
Phone: +1 626-456-4008
US East Warehouse #1
Company Name: Secret Garden Intl Inc East MUG
address: 58-51 Maspeth Ave, Maspeth, New York, 11378
phone : +1 626-456-4008
Warehouse No. 2 West
Company name: Secret Garden Intl Inc West Tshirt
Detailed address: 5257 Bell Court, Chino, California, 91710
phone: +1 626-456-4008
Warehouse #2 East
Company Name: Secret Garden Intl Inc East Tshirt
Address: 74-02 Grand Ave, Elmhurst, New York, 11373
Phone: +1 929-391- 0192 0192
When placing an order, please choose the warehouse closer to you to ship, so that the goods can be faster delivery knife your hands!
Of course, we will also be based on your shipping address to choose the parcel delivery faster route for your consumer experience, may be different from your choice of shipping warehouse, please understand!
Taxes:
We have 2 factories in the USA and the products we use are made locally in the USA and shipped to you so you don't have to pay customs duties.
Address Changes:
Once you have completed your order, we will send you a confirmation email, and we will immediately prepare your order. If you need to change or cancel your order, please contact us as soon as possible at support@diytree.com, and we will do our best to assist you.
Once your package has been dispatched, we will send you the tracking number via email. You can enter your tracking number here, or you can contact our customer service at support@diytree.com, and our customer service team will reply within 24 hours!
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